Política de reembolso
Made-to-order items: Every Worn With Grace piece is printed specifically for your order after you place it. Because of this, we're not able to accept returns for reasons like ordering the wrong size or simply changing your mind — please check our size details carefully before ordering.
When we offer a refund or replacement: We'll make it right if your item arrives damaged, arrives defective (printing or quality issue), you received the wrong item, or your order doesn't arrive within our promised delivery window.
How to request one: Contact us within 30 days of your order being marked delivered, at hello@wornwithgrace.com. Include your order number and clear photos (or video) of the issue — this helps us resolve it fast, usually within 24 hours.
Wrong shipping address: Made a mistake with your address? Contact us as soon as possible, before your order ships. We often can't make changes once an order has entered production.
Refund timing: Approved refunds are returned to your original payment method. If you paid with PayPal, refund timing follows PayPal's own processing schedule.
Late deliveries: If your order arrives significantly later than our promised delivery window, contact us — we'll work with you on a resolution, which may include reshipping your order or a refund.
Questions: Reach out any time at hello@wornwithgrace.com.